FAQ

How do I get started with my new bibs?
  • Remove the 3 sticky back strips from the bib

  • Remove the tray table from your highchair and place it upside down

  • Take the loop strip on the bottom of the bib and place it around the inner edge of the tray to determine where to adhere the sticky strips. (Hint - place strips on a flat surface)

  • Remove the backing from the 3 strips and place one in the center, one toward the left and one toward the right creating a semi-circle.

  • Press down to allow strips time to adhere properly.

 

What would everyday use look like?

  • Once your child is in their highchair and table tray is secure, place the bib around your child’s neck.

  • Attach the loop strip along the bottom of the bib to the strips underneath the highchair tray.

  • When your little one is done eating just empty the pocket into the garbage can to reuse later or place in the wash if needed.



Shipping
What are your shipping fees?
Currently we are offering a $4.00 flat rate shipping for orders placed within the continental United States. International orders will be charged the standard shipping fee.

Will I receive a shipping confirmation email?
We will send you a shipping confirmation email when all or part of your order is shipped that will include the tracking number.


Orders

Can I make changes to my online order?
Please contact us immediately if you would like to make a change to your order at contact@tinytotco.com. Once an order has shipped, we are unable to make any changes.

When is my order shipped?
Most orders are shipped within 1-2 days after an order is placed. We use USPS and UPS for all orders. Orders arrive within 3-7 business days unless an expedited shipping option was chosen at checkout. (additional shipping fees apply)

What is a pre-order item?
Occasionally we will offer a pre-sale option where you can purchase designs ahead of time. This may be for small batch production, holiday collections or a limited collection. All pre-orders are charged ahead of time and merchandise will be shipped once it becomes available.

I am having issues placing my order, can you help me?
Of course! Just send us an email at contact@tinytotco.com and we would love to help you place your order.